ITIL - Wikipedia
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM)...
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Данная книга содержит «лучшие практики» по изложению и осмыслению содержания ITIL v3 на русском языке. Авторы старались не допускать ...
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The ITIL Foundation exam will review the details of each of these topics to ensure you understand the concepts processors and functions that cover at the...
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